FAQ
Frequently asked questions
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No. We print designs by talented makers, each one carefully selected by us. We mention the designer with every product.
We print in PLA, a bioplastic made from renewable plants such as corn or sugar cane, not from oil. It takes far fewer fossil resources than ordinary plastic, and it gives our prints crisp details and lovely colours. It is sturdy, but it does not like heat.
Keep it away from heat and strong sunlight (a car dashboard or a radiator, for example), because PLA softens from about 55 °C. Clean it with a dry or slightly damp cloth, never in the dishwasher. Our prints are not meant for contact with food.
No, please don't. PLA is not fireproof. Our tealight prints are made for LED tealights only.
Your order is usually with you within 1 to 5 working days. Some prints spend quite a while on the printer, so now and then it may take a little longer. If so, we will let you know.
Shipping costs are not included in our product prices. You will see them clearly and separately at checkout, before you pay.
Yes. You have 14 days after receiving your order to change your mind. The return shipping costs are for you. Read everything on our shipping and returns page.
Not yet, but we are thinking about it. Send us your idea anyway, we read everything.
Our prints are decoration and classroom materials, not toys. Some contain small parts, so keep them away from children under 3 and only use them under supervision.